Engagement Specialist - Canada
About Magoya:
Magoya is a growing AgTech company focused on Ag Digital Product Development Services. We help Agri-businesses in the US thrive by providing innovative digital solutions tailored to their unique needs. At Magoya, we prioritize customer success and are committed to delivering exceptional service and results. 🚀
Role Overview:
We are looking for a Engagement Specialist to support the onboarding and training of retailers using Xarvio FIELD MANAGER. This role is essential in ensuring a smooth digital transition for customers, providing guidance, and strengthening relationships to drive successful adoption.
Key Responsibilities:
- Assist customers in successfully integrating Xarvio FIELD MANAGER into their daily operations.
- Accompany agronomists on farmer/customer visits to facilitate onboarding.
- Partner with the Xarvio FIELD MANAGER commercial team to target key geographies and agronomists.
- Collaborate with local BASF contacts to enable strong partnerships.
Delivery Assurance:
- Develop and implement comprehensive onboarding programs and training sessions.
- Provide feedback to the Xarvio FIELD MANAGER UI/UX team for continuous improvement.
- Conduct regular evaluations of the onboarding process and suggest enhancements.
- Assist in data ingestion as needed to support a seamless customer experience.
Skills & Qualifications:
✔ Based in USA or Canada
✔ Bachelor's degree in Agronomy, Agribusiness, or a related field (preferred).
✔ 2-5 years of experience in onboarding, training, or agricultural-related fields.
✔ High comfort level with digital tools and data management.
✔ Strong communication, organizational, and time management skills.
✔ Ability to work independently and as part of a team.
✔ Proficiency in Microsoft Office Suite.
✔ Valid driver’s license and authorization to work in the United States or Canada.
✔ Preferred locations: Edmonton, Saskatoon, Regina, Winnipeg/Brandon
Preferred Qualifications:
- Experience with BASF product portfolio.
- Knowledge of best practices in onboarding and training.
- Ag retail experience.
What We Offer:
🚀 A chance to work with a fast-growing AgTech company committed to innovation and customer success.
🤝 A collaborative and supportive environment.
💰 Competitive compensation with performance-based incentives.
📈 Opportunities for professional development and growth.
- Locations
- Canada
- Remote status
- Hybrid
About Magoya
Engagement Specialist - Canada
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